Orders before 12 Noon will be posted the same day for next day delivery. Orders before 4pm will be sent the same day, though orders may not arrive the next day. Orders after 4pm will be posted the following day. All orders are sent via Royal Mail, 1st class.
If you have not received your order after 10 working days, please contact us.
In the event of loss or damage, we will attempt to trace, track or replace the items in question.
All items are non-returnable once open unless faulty. This includes all Ink, CDs, Stamps, Templates, etc.
Any items you wish to return should be returned within 7 days in their original packaging, unused. Any postage costs will not be refunded along with the goods in question. Refunds may take up to 28 days.
Any problems, please contact us via the contact page or via telephone.
Email:
Telephone:
07816493222
10am - 3:30pm Monday - Friday ONLY
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